It can sometimes be difficult to get technology setup and working, or to solve technical problems when they happen. Use the links under the "Getting help" menu to find out about telephone help lines and home visit services, for help setting up, using and troubleshooting your technology.
If you have technology troubleshooting questions, try the BCAB technology forum. It's an email-based forum for discussing all kinds of technology, so it's a great way to ask questions of blind and partially sighted people who use computers. It's free to join, just create an account.