BCAB recently received an enquiry from someone trying to improve the questions to be included in tendering documents used in technology procurement contracts. The concern was that the questions currently used did not adequately cover the accessibility and usability of the technology being procured. In the enquirer's case this had led to printers being purchased which were not usable by some staff.
An examination of sample local government contracts revealed that there did not seem to be any standard questions, whether adequate or inadequate. We contacted the Equality and Human Rights Commission (EHRC) and they could not provide any suitable examples. It was only when BCAB contacted some American organisations that suitable questions were found.
The EHRC acknowledge that the gap needs to be plugged and the hope is that these questions willl now be rolled out.
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